Accommodation Manager

T-Mobile • Overland Park, KS

1d • Hybrid

About The Position

We are seeking an Accommodation Manager to lead the interactive process for workplace accommodations across the enterprise, supporting employees and applicants with disability-related, and religious accommodation needs.. It manages accommodation requests, ensures legal compliance, and provides internal consulting and training on accommodation and leave of absence processes. The role differentiates by integrating program development, vendor management, and collaboration with subject matter experts to optimize accommodation outcomes. Success is measured by compliance with accommodation regulations, effective accommodation delivery, and partner satisfaction. This is a hybrid role (3 days/week in the office) and based in Overland Park, KS

Requirements

• Bachelors Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience or combination of education and experience deemed equivalent
• 4+ years recent and progressively more responsible experience assessing and coordinating return to work and disability accommodation related to employment required.
• Demonstrated in-depth knowledge of state and federal regulations related to leave and disability (ADA, ADAAA, WLAD, FMLA) and other state and federal leave regulations.
• Experience using Microsoft Office products including PowerPoint, Word and Excel
• Demonstrate tact and diplomacy skills to relate to a wide range of stakeholders.
• Attention to detail, organizational abilities and follow through.
• Critical & analytical thinking and decision-making skills
• Proven ability to build strong relationships founded with respect and integrity
• Networking abilities and influencing skills
• 2 years experience managing vendor relations, delivering training and communication materials
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• PHR, CPDM, CDMS a plus

Responsibilities

• Lead complex workplace accommodation requests ensuring compliance with federal, state, and local regulations across the enterprise
• Facilitate the interactive accommodation process for applicants requiring adjustments to apply for positions
• Collaborate with internal and external experts to integrate accommodation solutions with available programs and resources
• Maintain accurate documentation, tracking, and reporting of all accommodation requests and related activities
• Develop and deliver training and communications to HR and managers on accommodation policies, processes, and regulatory impacts
• Oversee vendor relationships, managing performance and service delivery to support accommodation programs
• Ensure governance/compliance at case and program level and partner with legal team to calibrate and get legislative interpretation and guidance as needed
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• Full and part-time employees have access to the same benefits when eligible.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager