About The Position

The Representative is responsible for casework and worklist management. The Representatives on the team will be assigned to different workflows as demand changes, at the direction of their supervisors. Their main goal is to ensure that Accessioning Verification is producing an appropriate amount of work for downstream teams

Requirements

  • High School Diploma (or equivalent degree)
  • Average WPM (65 or Above)
  • Basic Microsoft Office Proficiency (Word, Excel, Outlook)
  • Browser Navigation (Chrome)
  • Some experience in an office setting
  • Some experience working in a team environment

Responsibilities

  • Process Casework
  • Maintain an inventory of unfinished casework pending review by other teams
  • Coordinate with Representatives and Specialists from other Teams
  • Provide feedback to management about unusual casework
  • Assist in the management of inbound emails and other requests

Benefits

  • medical
  • dental
  • vision
  • FSA
  • paid sick leave
  • generous paid time off (PTO) program
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