Access/VSA Assistant Project Manager

The Kennedy Center-posted 6 months ago
$65,000 - $65,000/Yr
Full-time • Entry Level
Washington, DC
Social Assistance
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The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. This is a full-time, in-person position that is term limited from June 1, 2025 thru February 29, 2028. The Office of Accessibility and VSA at the John F. Kennedy Center for the Performing Arts is seeking a motivated, detail-oriented Assistant Project Manager (APM) to support a research-based initiative evaluating Assistive Listening Systems (ALS) in museum and performing arts environments. This project will assess the effectiveness, installation, and user experience of existing and emerging ALS technologies—including Bluetooth Auracast™, Wi-Fi, IR, RF, and IL systems—and produce data-driven recommendations and resources to improve accessibility for people with hearing loss.

  • Assist the Manager of Accessibility to oversee, develop, design, evaluate and execute all aspects of the ALD-RERC program including administrative tasks associated with the Gallaudet University subaward.
  • Implementation of research protocols, documentation, surveys, data collection, and writing/preparation of reports.
  • Accurate and timely accounting with budgets, and recognizing revenue and expenses.
  • Application of government requirements for subaward.
  • Support the collaboration between the Kennedy Center, Smithsonian Institution, Gallaudet University, and all other internal and external stakeholders and participants.
  • Ensure that accessibility and inclusion principles are upheld throughout all project activities.
  • Assist and support general day-to-day operations of the five-phase ALD-RERC research project, ensuring tasks stay on track and within timeline.
  • Assist in scheduling and coordinating meetings, workshops, user-testing events, and site visits.
  • Track progress on project milestones and deliverables and report regularly to the Manager.
  • Work with in-house teams from Production, Usher Services, and Theater Management to see that ALS equipment is properly installed, operating and maintained.
  • Negotiate with ALS vendors and ALS equipment providers as needed.
  • Assist the Manager to monitor program budgets; solicit vendor bids, do cost comparisons and coordinate contracts.
  • Assist with training, scheduling and supervision of the volunteers and ushers, oversee reporting, data management and record keeping in an orderly manner.
  • Monitor implementation; work on cross-functional teams; and ensure that projects are executed to the highest standard of quality and professionalism.
  • Assist with review and documentation of ALS system specifications, use history, and feedback.
  • Coordinate data collection activities, including surveys, advisory group meetings, user interviews, and sound tests in various venue settings.
  • Support qualitative and quantitative data analysis in partnership with an external researcher.
  • Contribute to the development and refinement of evaluation criteria and user experience metrics.
  • Develop outreach to the cultural and disability communities, stakeholders, vendors, technical consultants, ALS user groups, and accessibility experts.
  • Ensure effective, accurate, and timely communications with the above and within the institution and with independent contractors.
  • Maintain positive and productive relationships with colleagues across the Center and stakeholders engaged in the project.
  • Support the recruitment and coordination of diverse ALS user-expert panels and participants from the hearing loss community.
  • Facilitate collaboration with external partners including Gallaudet University, the Hearing Loss Association of America (HLAA), vendors, and standards bodies.
  • Be onsite before, during and after performances to coordinate survey-taking, random audience/guest sampling, ticket procurement, ALS equipment distribution, and problem solving.
  • Draft meeting summaries, interim reports, technical documentation, and evaluation instruments.
  • Assist in the preparation of final publications, including technical and layperson guides and case studies.
  • Contribute to social media updates, conference materials, and dissemination of project outcomes.
  • Assist with coordinating, planning, preparation, and implementation of the Accessibility Program's technical assistance, training and professional development initiatives.
  • Experience (5+ years) in Project Management, Stage Management or Production Management.
  • Professional experience or academic degrees and credentialing in at least two of the following fields: Theater or Museum administration, Theater Production/Technical Theater, Accessibility Services and Accommodations, assistive listening technology, Audiology, Deafness and Hearing Loss, or related field.
  • 2+ years of experience in multi-faceted project coordination preferably in a theater, museum or theater tech setting.
  • Knowledge of ALS technologies such as IR, RF, IL, Wi-Fi, and Bluetooth-based systems (e.g., Auracast™).
  • Experience working with or within the Deaf and hard-of-hearing community.
  • Familiarity with human-centered design or user experience research methods.
  • Familiarity with assistive technologies and accessibility standards, especially the ADA Standards for Accessible Design.
  • Comfort with data collection tools, survey platforms, and basic data analysis.
  • Demonstrated ability to work collaboratively with diverse teams, including individuals with disabilities.
  • Advanced proficiency in Excel.
  • Computer proficiency in Microsoft Windows and Microsoft Office software.
  • Experience creating accessible electronic documents is a plus.
  • Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
  • Candidate must be willing to work onsite.
  • Staff offers for discount tickets
  • Retirement plan with organization matching (after 1 year of employment)
  • Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
  • Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
  • Annual Leave, Sick Leave, and Personal Days available immediately upon hire
  • 11 paid holidays per year
  • Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
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