Access Specialist- - Remote (must reside in IL)
About The Position
Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.
Requirements
- Bachelor’s Degree in a health-related field
- CADC or obtain within 12 months
- Two years addiction treatment experience
- Demonstrated clinical competency in access and admissions
- Adequate written skills to accurately complete required documentation within the time frames prescribed
Responsibilities
- Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
- Work in clinical call center located at RHC and assist in fielding, screening, and triaging inquiry calls.
- Educate callers on Rosecrance and engage clients presenting as clinically appropriate.
- Work with Community Relations team and/or maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
- Schedule Access interviews with potential clients and their significant others.
- Formulate initial diagnostic impression and appropriate recommendations at inquiry level.
- Provide case management to assigned patients.
- Utilize intervention skills as required to place the patient in the appropriate level of treatment services.
- Provide networking, linkage and follow-up with referral sources.
- Work with the treatment team to develop the individual treatment plan and assist the patients with and treatment plan objectives.
- Document information in the patient service records consistent with laws, rules and regulations.
- Assume on-call responsibilities as scheduled or when necessary.
- Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance patients and agency as necessary.
- Serve as a member of the Access Team and participate in all team meetings and activities.
- Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
- Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
- Assume other related responsibilities as assigned by management.
Benefits
- Medical, dental, and vision insurance (multiple plan options to meet your needs)
- 401(k) with employer match & discretionary contribution
- Group Life Insurance, LTD and AD&D
- Tuition assistance & licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness program, including an on-site gym at select facilities
- Discounts at participating retailers
- Daily pay available through UKG Wallet for financial flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
