Access Specialist I- Float- Pool

Dayton Children's Hospital

77d

About The Position

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Requirements

• High school diploma or GED (required)
• Customer service experience (front desk/patient facing)
• Healthcare experience (preferred)

Responsibilities

• Appointment scheduling
• Registration
• Transcribing orders
• Insurance verification
• Telephone coverage
• Data entry
• Filing protected health information (PHI)
• Patient referrals
• Payment collection
• Maintaining patient relations
• Ensuring customer satisfaction

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees