Access Service Rep - Center for Community Health Patient Access - Day Shift Including Weekends/Holidays
About The Position
NYP Advancing Care in Brooklyn Discover Where Amazing Works NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe. The Center for Community Health, opened in January 2021 in the heart of Park Slope at our NewYork-Presbyterian Brooklyn Methodist Hospital, sets a new bar in personalized outpatient care -- from diagnosis to treatment -- by integrating new technologies and innovative clinical approaches to provide the highest quality care and enhance the patient experience. This 400,000 –square foot, multi-specialty ambulatory center encompasses a Comprehensive Cancer and Women’s Health Center, 12 ambulatory surgery operating rooms and Multispecialty physician practices. Our new state-of-the-art building encompasses three 600-ton chillers, five individual air handling units and Schneider control systems. Access Service Representative – Center for Community Health – Day Shift In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures. This is a full-time day shift position 8:00am-4:00pm including weekends/holidays, located at the NewYork-Presbyterian/Brooklyn Methodist Hospital Center for Community Health.
Requirements
- High school diploma/GED
- Minimum of one year of registrar related experience
- Basic computer literacy
- Knowledge of Microsoft Office applications
- Superior customer service and communication skills
- Ability to work independently
Nice To Haves
- Experience in a complex clinic setting and/or Patient Access Department
- Knowledge of Medical Terminology
Responsibilities
- setting the stage for the patient experience
- professionally and efficiently provide patients and visitors with unparalleled customer service
- maintains a smooth workflow within the assigned department registration areas
- Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately
- Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems
- Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
