Access Service Representative - Admitting - Grossmont Hospital - Night - Part Time (0.6)

Sharp Healthcare • La Mesa, CA

86d • $25,300 - $34,000

About The Position

The Access Service Representative at Grossmont Hospital is responsible for coordinating all registration functions necessary to ensure the processing of a clean claim. This includes obtaining and processing patient demographics, visit, and financial information to facilitate maximum financial reimbursement while promoting premier customer service. The role requires face-to-face interviews with patients and their representatives, ensuring accurate identification and delivery of regulatory documents, and securing patient financial responsibility. The position operates on a night shift from 11 PM to 7:30 AM, specifically on weekends only (Saturday to Monday).

Requirements

• 2 years of experience in a business service setting.
• Effective verbal and written communication skills.

Nice To Haves

• High School Diploma or equivalent.
• Experience discussing personal and financial matters with patients.
• HFMA certifications.

Responsibilities

• Coordinate all registration functions necessary for processing patient claims.
• Obtain and process patient demographics and financial information.
• Perform face-to-face interviews with patients and their representatives.
• Ensure accurate identification and delivery of regulatory documents.
• Secure patient financial responsibility.
• Follow department guidelines for providing patients with estimate letters.
• Request payment of co-pays, deductibles, and good-faith deposits.
• Complete insurance verification and evaluation.
• Communicate effectively with patients regarding their financial responsibilities.
• Practice good interpersonal and communication skills.
• Document patient interactions and maintain accurate records.

Benefits

• Part-time employment with a flexible schedule.
• Union membership required within 31 days of hire.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED