Access Registrar - ED Registration - Emergency Relief

Frederick Memorial Healthcare System • Frederick, MD

361d • $16 - $23

About The Position

Responsible for obtaining accurate, pertinent demographic and insurance information prior to services, thus reducing financial risk of third party denials and delayed collection processes for services both at on and off site facilities. This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Requirements

• High School diploma or GED is required.
• One year of customer service experience required.
• One year of Hospital experience in the areas of registration and/or patient accounts or experience in a physician's office practice preferred.
• Proficiency in the use of computer software and general office skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Experience in a hospital or physician's office setting.

Responsibilities

• Establishes a track record of producing consistently accurate work that demonstrates attention to detail and reflects well on the organization.
• Communicates effectively and appropriately with all customers, demonstrating excellent customer service at all times.
• Ensures appropriate insurance eligibility and authorizations are present prior to or at the time of services.
• Responsible for the POS collection of patient owed cost sharing amounts prior to or at the time of service.
• Utilizes information received from various sources to make effective and appropriate decisions.
• Demonstrates that s/he is an effective team player who adds complementary skills and contributes valuable ideas.

Benefits

• Health, Dental and Vision insurance offered after 30 days of employment for employees working at least 20 hours per week.
• Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.
• Robust Paid Time Off program for eligible employees.
• 403B retirement plan with employer match for eligible employees.
• Access to free financial planning sessions.
• Educational assistance program to support education goals.
• Employer paid Employee Assistance Program.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED