Access Manager

TidalHealthSalisbury, MD
291d

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About The Position

The Access Manager for TidalHealth Medical Partners is responsible for onboarding all patient access new hires into the department(s). Under direction of the Director, the Access Manager performs specific functions requiring specialized education or training, such as, knowledge of front desk workflows, standard operating procedures as it relates to the front desk and registration in an ambulatory environment. This position coordinates the on-boarding of all new front desk team members, including start date, training, and workflows. This position also is responsible for communicating and training for all EPIC EMR upgrades as it relates to the front desk and registration. This role works closely with all practice managers to ensure front desk workflows are implemented and followed as per organizational policy.

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