Access Coordinator - Physician Practice

Schuylkill • Philadelphia, PA

4d • Onsite

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Serves as the dedicated liaison for patient access improvements and workflow education as it relates to ambulatory access and patient partnership at the local practice level. Partners closely with department leadership to promote and accelerate enterprise access goals. Works closely with EMR Operations and administrators to facilitate implementation of access workflows and education. Recognizes and alerts opportunities for improvement and assists in determining countermeasures.

Requirements

• High School Diploma/GED
• 2 years experience in an ambulatory practice setting and or equivalent experience in scheduling and coordination of patient access.
• Ability to work with interruptions and adapt to rapidly changing priorities.
• Advanced computer and typing skills.
• Basic knowledge of how to construct charts and graphs.
• EMR Training
• Knowledge and working use of medical terminology.

Nice To Haves

• Associate’s Degree

Responsibilities

• Coordinates patient access by assisting with appointment scheduling across entire enterprise, escalating issues, and advocating for patients.
• Serves as team member to support strategic plans, goals, and strategies with particular emphasis on patient access and patient partnership.
• Analyzes access data and provides updates/reports as well as trends noted on tracking of referral and access data to practice leadership.
• Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity.
• Participates in the training and orientation of new colleagues as well as re-education for practice support.
• Serves as subject matter expert for access improvements, data tracking, and standard work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees