Access Coordinator III - PRN

University of Arkansas•Little Rock, AR

11h•$16

About The Position

This position works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed. This is a PRN position. Maximum hours allowable = 1000.

Requirements

High School, GED, or formal educational equivalent
Three years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge of basic medical terminology is required.

Responsibilities

meet, greet, and assists the public
answer telephones
coordinate appointments, referrals, consults, tests and/or procedures
check-in and registers patients
check-out patients
collects payments and issues receipts
verifies insurance coverage and responds appropriately to the requirements of third- party payers
assists with coordinating hospital admissions and surgery scheduling
perform all duties of the Access Coordinator I level
performs other duties to support the patient care activities as needed