Access Coordinator II-Women's Center
About The Position
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This position will fill multiple positions. This position works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Requirements
- High School Diploma or GED
- Two (2) years customer service or healthcare experience.
- Ability to follow oral instructions, read and write.
- Computer/basic keyboard skills
- Telephone etiquette skills
- General knowledge of office machines including printer and scanners.
Nice To Haves
- Knowledge in basic medical terminology
- Registration experience
Responsibilities
- Schedules and coordinates appointments and surgeries, or tests using hospital systems by processing visit notifications of patients
- Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
- Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
- Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records
- Collects and posts payments and issues receipts
- Records daily and monthly statistics and communicates any medical records issues
- Performs other duties as assigned
Benefits
- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
