Access Control Coordinator

Allied Universal•Moline, IL

About The Position

Allied Universal is hiring an Access Control Coordinator. This role is responsible for managing facility access, credentialing, and badging operations while ensuring adherence to security policies and procedures. The position provides critical operational support to the Security Integrations department through access administration, documentation management, reporting, and cross‑department coordination. The role also serves as a primary customer service point for access-related inquiries and maintains professionalism, confidentiality, and accuracy while supporting employees, contractors, and visitors.

Requirements

High school diploma with a minimum of five (5) years of programming and system administration experience
Must possess, or be able to obtain, a Security License (guard certification) issued by the state of Illinois
2–3 years of experience in access control, security operations, or administrative support.
Experience working with difficult customers and applying strong interpersonal and conflict resolution skills.
The client requires proof of a high school diploma or GED.
Be at least 19 years of age for unarmed roles
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Associate or bachelor’s degree in business or a related field preferred.
Formal education in a security-related field is preferred.
Previous experience with Lenel/OnGuard systems is preferred.
Customer service experience is preferred.
Ability to lift more than 20 lbs is preferred.
Access control and/or badge experience is preferred.
Alarm panel experience is preferred.

Responsibilities

Manage facility access for employees, contractors, and visitors in alignment with established security policies.
Coordinate with access contacts to authorize and assign appropriate access levels while preventing unauthorized entry.
Process, issue, and print ID badges and passport photos.
Complete all access-related requests submitted through SharePoint, including creating, modifying, and removing access.
Maintain proficiency in Lenel/OnGuard and run reports or audits from the system database.
Create badge templates for new facilities and special events.
Complete gate ring time requests submitted through the Access Control Inbox.
Train new access control sites on badge creation processes, standards, and system use
Collaborate with IT and other departments to ensure secure and efficient integration of systems.
Create and manage site wide clearance changes; role-based/spaced-based clearance changes (to align with current access control approver policy); clearance changes associated with individual spaces
Electronically file access requests, photos, reports, inventory documents, and supply orders.
Fulfill supply orders, track inventory levels, and document items for chargebacks and operational records.
Conduct quarterly facility access-level audits for compliance and accuracy.
Develop and present monthly reports for the Security Integrations department.
Collaborate with the Shipping Department to prepare documentation for international shipping of badging supplies.
Shipping Department to prepare documentation for international shipping of badging supplies.
Serve as the primary point of contact for access inquiries, resolving issues professionally.
Maintain confidentiality and exercise mature judgment when handling sensitive information.
Interact effectively with employees, visitors, leadership, and security personnel.