Access Control Administrator (Genetec)

Milestone Technologies, Inc.•San Francisco, CA

3d•Onsite

About The Position

We are seeking an experienced Access Control Administrator to manage and optimize our Genetec access control infrastructure. This role will provide direct support to the Access Control (Badging) team, focusing on system administration, feature testing and validation, troubleshooting, and cross-functional reporting. The ideal candidate will also lead the ClearID deployment to establish attribute-based authorization workflows. This position requires deep expertise in enterprise access control systems and a proven ability to support complex security environments.

Requirements

Minimum 5 years of hands-on experience with enterprise access control systems
Genetec certification required (Security Center System Operator or higher)
Strong experience administering and configuring Genetec Security Center platforms
Demonstrated experience with access control system troubleshooting and issue resolution
Experience with attribute-based access control concepts and implementation
Strong analytical skills with experience creating reports and analyzing security data
Excellent written and verbal communication skills
Ability to work collaboratively with cross-functional teams
Must be able to work on-site in San Francisco during standard business hours
Reliable transportation to San Francisco location
Access Control: Genetec Security Center (certification required), Synergis access devices
Identity Management: ClearID or similar attribute-based access control platforms
Integration: Experience with LDAP, Active Directory, and identity provider integrations
Networking: IP networking, VLANs, and network troubleshooting for access control
Database & Reporting: SQL queries, report building, and data analysis tools

Nice To Haves

Advanced Genetec certifications (Security Center Administrator, Integrator)
Experience with ClearID deployment and configuration
Knowledge of physical security industry standards and compliance requirements
Experience with enterprise-scale access control deployments across multiple locations
Networking certifications (CCNA or equivalent)
Previous experience supporting badging operations or cardholder management
Experience with video management system integration (Genetec VMS preferred)
Bay Area experience preferred

Responsibilities

Administer and maintain the Genetec Security Center access control platform
Provide direct technical support to the Access Control (Badging) team for system-related inquiries and issues
Test and validate new features, updates, and system configurations before production deployment
Troubleshoot and resolve access control system issues, including hardware and software components
Perform regular system health checks and proactive maintenance
Lead the deployment and configuration of ClearID for attribute-based authorization workflows
Design and implement access policies based on user attributes and organizational requirements
Integrate ClearID with existing Genetec infrastructure and identity management systems
Develop and document standard operating procedures for attribute-based access management
Support reporting needs for various internal teams including Finance, Workplace, and other stakeholders
Create and maintain custom reports and dashboards within Genetec Security Center
Analyze access control data to identify trends, anomalies, and optimization opportunities
Provide ad-hoc reporting for compliance, audits, and security investigations
Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides
Collaborate with the Security Technology team on system improvements and best practices
Coordinate with vendors and support channels for issue escalation and resolution