Access Center Patient Care Representative

American Orthopedic Partn • Vineland, NJ

3d

About The Position

We are seeking a qualified phone operator to join our Access Center team. Core responsibilities include: Schedule patients for treatments by multiple providers and treatment areas Ability to communicate effectively over the phone with patients Accurately enters into the computer patient demographics, insurance information, and other pertinent patient information Communicates using active listening, thinking/analysis, and appropriate professional response Other duties as assigned by management

Requirements

• High School Diploma
• Excellent verbal and communication skills
• Customer service skills
• Multi-tasker
• Familiar with EMR

Nice To Haves

• Medical health insurance background
• Medical office background experience

Responsibilities

• Schedule patients for treatments by multiple providers and treatment areas
• Communicate effectively over the phone with patients
• Accurately enter patient demographics, insurance information, and other pertinent patient information into the computer
• Communicate using active listening, thinking/analysis, and appropriate professional response
• Perform other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees