Access Care Representative ED
About The Position
The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring, professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System. Access Care is a very intricate part of the registration process in both Emergency Department’s at United Health Services. The Emergency Department Access Care Rep performs many job duties including but not limited to; arriving/registering patients into the EPIC system, obtaining all signatures as required by state and federal guidelines, conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility, scan necessary documents into EPIC, collect co-pays when applicable, and review and maintain the work queue on a consistent basis.
Requirements
- High School Diploma or equivalent
- Two (2) years experience in similar field
Nice To Haves
- Associate’s Degree, or 5 years equivalent experience in lieu of degree
- Certified Healthcare Access Associate (CHAA)
Responsibilities
- Scheduling
- Registration
- Financial compliance
- Customer support
- Arriving/registering patients into the EPIC system
- Obtaining all signatures as required by state and federal guidelines
- Conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility
- Scan necessary documents into EPIC
- Collect co-pays when applicable
- Review and maintain the work queue on a consistent basis
Benefits
- We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
- Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
- From day one, PTO starts accruing so you can take time to recharge.
- We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
- When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
- With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
