Access Associate

Rochester Regional HealthVillage of Spencerport, NY
$18 - $20Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full time LOCATION: Family Medicine - Spencerport - 2 Land Re Way, Spencerport, 14559 DEPARTMENT: Family Medicine SCHEDULE: Mondays - Fridays 8:30 am - 5 pm

Requirements

  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills

Responsibilities

  • Manage incoming calls while providing necessary information
  • Greeting patients providing direction as needed and scheduling patient appointments
  • Complete the registration process for patients as defined by departmental policy
  • Verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Collect and process payments when applicable
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