Access Associate

Rochester Regional Health

11d • $18 - $20 • Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Requirements

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service.
• Manage incoming calls while providing necessary information
• greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification.
• Complete the registration process for patients as defined by departmental policy
• verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments.
• Collect and process payments when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees