Access Associate

Rochester Regional Health

2d • $18 - $20 • Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Float LOCATION: All 13 imaging locations, based in Rochester, NY, with one office located in Geneseo. DEPARTMENT: Imaging SCHEDULE: Hours will vary between 6:00 AM – 9:00 PM, with two weekends per month required

Requirements

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree