Access Associate, Admin/Business Support, (Full time, Days)
About The Position
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. JOB TITLE: Access Associate, Admin/ Business Support, (Full time, Days) DEPARTMENT: Admin/ Business Support LOCATION: Outpatient Mental Health - Genesee Mental Health Center: 224 Alexander Street Rochester, NY 14607 HOURS PER WEEK: 40 SCHEDULE: Full time, Days. 8:30a-5pm
Requirements
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
Responsibilities
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
