Access Associate
About The Position
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full-Time, 40 hours per week LOCATION: Unity Hospital - 15555 Long Pond Road, Rochester, NY 14626 DEPARTMENT: OBGYN - Labor and Delivery SCHEDULE: Monday-Friday, 8 hr shifts, 7:00am-3:30pm or 8:00am-4:30pm, No weekends required
Requirements
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
- One year of customer service experience preferred
Responsibilities
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
