Access Associate

Rochester Regional Health • Irondequoit, NY

1d • Onsite

About The Position

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. The role is within the Workers Compensation, Medical Offices Department, located at 2701 Culver Road, 2nd Floor, Rochester, NY 14622, with a schedule of 40 hours per week, Monday - Friday 8 am - 4:30 pm.

Requirements

• Intermediate computer skills
• Excellent customer service and communication skills

Nice To Haves

• 2 year degree or equivalent combination of education and work experience

Responsibilities

• Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Collect and process payments when applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed