Access Associate (Oxford location)

McCullough-Hyde Memorial Hospital • Oxford, OH

332d

About The Position

McCullough-Hyde Memorial Hospital/Tri-Health is a community hospital serving Oxford, OH and surrounding communities by providing quality care and offering competitive wages and a full range of benefits. McCullough-Hyde Hospital has recently affiliated with Tri-Health of Cincinnati. The Patient Access Representative is directly responsible for the reception, pre-admission, insurance verification, scheduling and registration of all patients coming into McCullough-Hyde Memorial Hospital.

Requirements

• Familiar with basic computer programs
• High School Diploma or equivalent
• Physician office or hospital experience required
• Previous customer service, medical office, clinical or hospital experience

Nice To Haves

• Multiline phone and/or console experience
• Emergency communication procedures knowledge
• Understanding of insurance benefits and pre-certification process
• Medical Terminology preferred
• Excellent customer service skills

Responsibilities

• Detail oriented and able to identify and record pertinent patient information
• Creates a friendly and professional environment for customers and represents the hospital in a positive manner
• Meets the needs of patients and significant others from neonates to geriatrics
• Maintains a professional relationship with co-workers and customers both in and out of the hospital
• Provides patients with information regarding scheduled treatment, financial and confidential rights and responsibilities
• Understands their role in a department staffed twenty-four hours a day, seven days a week, 365 days a year and responds to department needs with flexibility

Benefits

• Competitive compensation package
• Medical, dental and vision insurance plans
• Paid time off
• 403B retirement plan
• Friendly community based work environment
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED