Academic Support Assistant Intermediate

SSM Health Care • Maryville, IL

89d • $19 - $29

About The Position

SSM Health is seeking a Maternal & Fetal Worker for a PRN position in Maryville. This role involves providing administrative and patient business support in both clinic and academic settings, organizing and coordinating office support functions. The position requires customer service skills and medical experience is preferred. The working hours are from 7:30 AM to 4:30 PM, Monday to Friday, with no weekend shifts. Flexibility to float to Maryville, Shiloh, and Saint Mary's in St. Louis is required.

Requirements

• High School diploma/GED or 10 years of work experience.
• One year experience.

Responsibilities

• Assists with preparing and facilitating meetings, conferences, programs, and/or special events.
• Communicates with others in person, telephone, and/or email.
• Ensures medical appointments, special instructions, and patient information are entered into electronic medical system and/or delivered to the patient as required.
• Schedules patient visits and procedures as requested.
• Opens, adjusts, and closes clinics or surgery blocks.
• Coordinates scheduling and referrals with internal and external healthcare providers and services.
• Processes schedule changes or cancellations as appropriate.
• Works with patients to ensure medical clearance has been obtained prior to surgery.
• Works directly with patients and insurance providers to obtain prior authorizations, coordinate peer reviews, etc.
• Gathers information needed to schedule surgeries consistent with department guidelines.
• Manages select clinical research tasks including invoicing and coordination with sponsor.
• Works under an increased scope and demonstrates an intermediate level of business and medical acumen/knowledge.
• May be responsible for tracking and maintaining financial records and databases.
• May provide support for graduate medical education (GME) function.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: instant access to earned, unpaid base pay before payday (fees may apply).
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED