Academic Records and Registration Coordinator

Harrisburg UniversityHarrisburg, PA
9h

About The Position

The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Two years of higher education experience preferred.
  • Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
  • Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
  • Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
  • General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
  • Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
  • Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.

Responsibilities

  • Communicates policies and procedures to students, faculty, and administration.
  • Develops term schedules and creates courses for the HU Online programs in the student information system (SIS).
  • Assists HU Online Students with registration, including new and continuing students, and manages all registration data.
  • Schedules new traditional undergraduate and registers all Exercise Science students.
  • Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements.
  • Advises and supports students through HU Online processes and procedures from registration to graduation.
  • Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines.
  • Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.
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