Academic Programs Assistant

Massachusetts Institute of Technology • Cambridge, MA

70d

About The Position

The Academic Programs Assistant for Mathematics Academic Services (MAS) will administer courses including multi-sectioned service subjects. The role involves maintaining records of grades in Canvas, organizing all hour exams, final exams, and special accommodations exams, and supporting Faculty and Instructors with Institute and department policy, exams, grades, courses, and subjects. The assistant will also administer advanced standing exams, serve as a contact person for International Programs, and liaise with various MIT offices. Additional responsibilities include answering inquiries from students and families, keeping the department website current, training new staff, supervising undergraduate student employees, and working on special projects as required.

Requirements

• High School diploma or equivalent.
• A minimum of three years of administrative support experience.
• Proficiency with Microsoft Office, web and graphic design software, email, and internet.
• Ability to adapt to changing priorities and evolving technology platforms.
• Detail-oriented and highly analytical.
• Excellent interpersonal, written, and oral communication skills.
• Ability to build positive relationships with a wide variety of individuals and stakeholders.
• Experience as both an independent and a team player.

Nice To Haves

• Bachelor's degree.
• Experience working in education.
• Experience working in Canvas platform.

Responsibilities

• Administer courses including multi-sectioned service subjects.
• Maintain records of grades in Canvas, including homework and exam grades.
• Organize all hour exams, final exams, and special accommodations exams.
• Collect and submit final grades and process official grade changes.
• Support Faculty and Instructors with Institute and department policy, exams, grades, courses, and subjects.
• Administer advanced standing exams including booking rooms for exams and hiring proctors.
• Serve as contact person for International Programs and liaison to MIT offices.
• Answer phone and email inquiries from current and prospective MIT students and families.
• Work with the department webmaster to keep information on the department website current.
• Assist in the training of new support/temporary staff in MAS.
• Train and supervise undergraduate student employees.
• Work on special projects as required.

Benefits

• Hybrid schedule possible after successful completion of the probationary period.

What This Job Offers

• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees