Academic Program Specialist - Civil & Environmental Eng

University of South Florida • Tampa, FL

18h • Onsite

About The Position

The position is a front line job for the Department of Civil and Environmental Engineering Undergraduate Programs in the College of Engineering working directly with the Academic Services Administrator, Undergraduate Advisor and the Chair. The Academic Services Administrator and Undergraduate Advisor will be the primary persons providing direction. In addition, the position will support the general activities of the Department and interfaces with our undergraduate programs. The position responsibilities include working with faculty and staff and assisting students. The person in this position will work in a fast-paced environment, requiring excellent communication (written and verbal) and customer service skills as well as advanced computer/technical and problem solving skills.

Requirements

• This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions.
• Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
• Four years of direct experience for a bachelor’s degree.
• The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.

Nice To Haves

• Bachelor’s degree from an accredited institution with office/administrative experience.
• The ability to do complex word processing, database entry and spreadsheet manipulations (proficiency in Microsoft Office Suite).

Responsibilities

• Registration/Enrollment- Coordinate and act as a liaison for registration processes. Assist with student registration issues each semester using OASIS/Banner, process permits and holds; maintain class rolls, grade sheets, change of grades, and other paperwork associated with the process.
• Student Processing - Maintain student files and records, collect graduation applications, and fulfillment of other student-related administrative requirements. Responsible for collecting and maintaining student assessment data for program reviews and accreditation. Support department or college recruitment and admissions processes. Maintain database of student applicants and their status. Prepare correspondence and mailings to applicants and prospects, maintain applicant records, and organize information for review by faculty. Assist students with completing any departmental, college, and university forms/paperwork.
• Departmental Support - Provides support for faculty and administration through course inventory; assist faculty and student organizations in scheduling meetings/events; maintain office bulletin boards; maintain and monitor Canvas announcements; plan orientation, develop and publish semesterly newsletter. Creates and maintains informational materials, recruitment brochures, and web site content describing departmental programs.
• Assist Faculty Advisor and Academic Services Administrator - Point of contact for current and prospective students on matters related to course management and enrollment, program requirements, and policies and procedures. Communicates with students regarding academic program, prerequisites, and course selections.
• Reporting - Inquiries, queries, and standard reports from university systems such as OASIS and BANNER. This also includes assisting with accreditation surveys, data aggregation and analysis, and document/report preparation. Assist with the collection of data to complete various reports pertaining to enrollment, registration, and recruitment of students. Maintains database of students documenting academic trail of admission, qualifying exams, degree progress, changes to academic history, etc.
• Procedures, Processes, and Systems - Utilize knowledge of internal procedures of the department as well as SUS. Utilize and have a working knowledge of systems such as Banner/OASIS, Oracle, DegreeWorks, etc. Input data in University business systems. Performs other administrative duties as assigned in support of the academic mission of the department.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees