Academic Program Specialist - College of Business, Communication, Social Sciences

NWTC•Green Bay, WI

23h•Onsite

About The Position

The Academic Program Specialist supports the Academic Affairs & Workforce Development department, the college, and the student community. This role involves managing the year-round scheduling process, including curriculum content changes, and ensuring compliance with various federal, state, and accreditation requirements by maintaining and submitting accurate confidential records. The specialist also serves as the primary contact for community partners regarding specific courses, programs, and events.

Requirements

Associate's Degree in Business, Education, or related field
Minimum three years related experience
Proficiency with Microsoft Office Suite, Microsoft Teams, data and learning management systems
Proficient keyboarding abilities
Excellent oral and written skills
Cultivate a positive attitude and growth-oriented mindset
Proficient in data analytics, critical thinking, and attention to detail
Flexible schedule to include evenings and/or weekends
Must hold a valid driver’s license and be insurable under the district’s standard insurance policy
An equivalent combination of education and work experience may be considered

Nice To Haves

Experience with Workday and Canvas data and learning management systems

Responsibilities

Support all departmental credentials, course offerings and students districtwide.
Enter classes/course sections districtwide, schedule rooms, maintain curriculum and course fees, and update/monitor/distribute course materials and equipment.
Organize assignments of department faculty and generate pay agreements in accordance with workload requirements, payroll policies, and faculty qualifications.
Update, monitor, distribute course materials and equipment.
Communicate class changes with applicable staff, faculty, and students.
Submit student completion status per regulatory guidelines.
Organize, analyze, and evaluate class schedules districtwide and across multiple delivery systems to ensure utilization of budget dollars, faculty workload, enrollment capacity, waitlists, and section size in support of the college’s student success and retention initiatives.
Communicate with the college community, outside agencies, state entities, advisory members, and accrediting institutions regarding certification, licensure, compliance, and records while adhering to the appropriate guidelines as outlined by governing agencies.
Conduct student outreach to ensure student needs are met.
Coordinate meetings, events, and travel arrangements (i.e. airfare, lodging, and transportation); process expense reports to ensure alignment with institutional policies and budget alignment.
Analyze and advance student admission/enrollment data in the appropriate program/courses.
Advise and communicate with students on necessary requirements to strengthen their success and retention.
Maintain student files and attendance.
Provide student outreach to ensure students are prepared for clinical placements by meeting clinical site requirements such as immunizations, drug screening, CPR certification, and background checks.
Collaborate, compose, and communicate updates to team operating procedures.
Coach faculty, students, and/or staff regarding usage of NWTC software systems and applicable college procedures.
In collaboration with Marketing, design and deploy marketing materials and outreach opportunities (NWTC website, state-wide resource sites, social media, student campaigns, etc.).
Serve in a cross-functional capacity to assist and support various team(s) within the department and college community.
Deliver exceptional customer-focused service to all department visitors.
Monitor grants and specialty classes such as dual-credit contracts, continuing education, and professional development course sections.
Perform budget monitoring, application, evaluating and analyzing the funding criteria to maintain proper compliance.
Track reporting for state, federal, or other accrediting bodies.