Academic Program Specialist

University of Wisconsin Milwaukee•Milwaukee, WI

1d•$45,000 - $52,500•Onsite

About The Position

Contributes to the development, implementation, administration, coordination, and evaluation for one or more academic programs to ensure effectiveness in meeting departmental and student development goals and initiatives. Strives to create a welcoming, equitable, and inclusive work environment. Specifically, this position will lead onboarding of students for the Communication Sciences and Disorders (CSD) and Physical Therapy (PT) programs, manage affiliation agreements for the CSD and PT programs and lead the day-to-day operations of the CSD internal student training clinic.

Requirements

Bachelor's Degree
Proficient with Microsoft office products
Experience with scheduling work

Nice To Haves

Experience with billing
Experience in academic operations
Experience with academic operations platforms such as Workday, Exxat, or other similar software solutions
Experience with customer/client support

Responsibilities

Contributes to the development, implementation, administration, coordination, and evaluation for multiple academic programs to ensure effectiveness in meeting programs’ delivery of clinical education goals.
Strives to create a welcoming, equitable, and inclusive work environment.
Leads onboarding of students for the Communication Sciences and Disorders (CSD) and Physical Therapy (PT) programs
Manages affiliation agreements for the CSD and PT programs
Leads the day-to-day operations of the CSD internal student training clinic.
Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events.
Manages communication with internal and external partners to support maintenance of Affiliation Agreements
Tracks status of Affiliation Agreements with partner institutions
Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews.
Schedules patient visits to the CSD clinic
Maintains regular communication with students preparing for field/clinical placements and/or on field/clinical placements
Coordinates program components and evaluates program effectiveness and provides recommendations for improvement.
Facilitates onboarding of students into field placements, including but not limited to vaccination status, site training requirements, substance testing requirements, etc.
Oversees criminal background checks as required by clinical partners.
May supervise the day-to-day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
Performs billing for services for the CSD clinic
Manages placement database(s) (e.g, Exxat, CALIPSO), including setting up placement opportunities and assisting clinical instructors with database access.
Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
Serves as the primary contact and subject matter expert for specified program policies and procedures
Coordinates with senior management to define program goals and fiscal objectives
Identifies opportunities for program improvements and makes recommendations to the appropriate entities