Academic Program Coordinator

Penn State University

69d • $38,300 - $61,000

About The Position

Penn State Great Valley in Malvern, PA is seeking a versatile and proactive Academic Program Coordinator to join our high-volume Academic Support Team. This dynamic role requires navigating a fast-paced environment while managing a wide range of responsibilities involving complex problem-solving and strategic multitasking. Reporting to the Director of Academic Operations, you will serve as a key point of contact for both students and faculty, driving coordination and communication across academic functions. The ideal candidate thrives in a collaborative setting and approaches tight deadlines and shifting priorities with confidence, adaptability, and composure.

Requirements

• Excellent time management with the ability to prioritize, troubleshoot, and meet deadlines in a high-energy, multitasking environment
• Self-directed problem solving and the ability to carry out independent research when faced with challenges
• Strong proficiency in Microsoft 365 tools, including Word, Excel, Outlook, Teams, and SharePoint, with the ability to leverage them effectively in a collaborative and fast-moving office environment
• Team-oriented mindset with outstanding interpersonal communication skills

Nice To Haves

• Previous experience as an Academic Program Coordinator, Administrative Assistant, or similar role in a high-volume setting
• Advanced familiarity with Microsoft Office Suite, including Office 365, Teams, OneDrive, and SharePoint
• Experience working with student records databases or university systems
• Comfort with a range of office technologies and equipment

Responsibilities

• Serve as the primary contact for student inquiries and concerns, resolving issues with thoughtful and effective solutions
• Manage a high volume of emails, calls, and visitors with professionalism and accuracy
• Assist with student retention efforts that require strategic communication and monitoring
• Maintain digital student records, databases, reports, and internal communications with acute attention to detail
• Provide proactive and responsive support to faculty members, assisting with questions, course coordination, communications, and administrative needs
• Collaborate across departments and university units to ensure academic operations run smoothly
• Support admissions and enrollment activities within the Academic Divisions
• Contribute to special projects and administrative initiatives that evolve frequently
• Step in to support fellow team members during periods of peak activity, shifting priorities, or absence
• Facilitate planning and logistics for meetings, workshops, and retreats, including travel arrangements and accommodations
• Support faculty search and recruitment processes with precision and confidentiality

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off including holidays, vacation, and sick time
• Generous 75% tuition discount available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED