Academic Program Coordinator, TEMBA, Texas McCombs

The University of Texas at Austin•Austin, UT

2d•$50,000•Onsite

About The Position

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/ Purpose The Academic Program Coordinator serves as an integral member of the Texas Evening MBA operations team and a strategic operational and student services partner for the Texas Evening MBA (TEMBA) program. This role is responsible for delivering high-level administrative support, managing complex program logistics, and functioning as a central point of contact for students, faculty, and staff across the MBA portfolio.

Requirements

Bachelor’s degree and 3 or more years of relevant experience coordinating programs.
Ability to work flexible hours, including evenings and weekends.
Ability to travel within the state of Texas.
Strong organizational skills and attention to detail.
Outstanding written and verbal communication skills.
Proficient with Microsoft Office and comfort leaning new systems (Canvas, Qualtrics, etc.)
Customer-focused with the ability to exercise discretion and confidentiality.
Capable of prioritizing, multi-tasking and meeting deadlines with minimal supervision.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Experience coordinating academic or student-facing programs in higher education.
Event planning or logistics experience supporting large-scale or professional events.
Prior experience at UT Austin or another higher-ed institution.
Familiarity with complex academic operations (registrations, advising processes, travel/financial workflows).
Service-oriented approach and an ability to anticipate stakeholder needs.
Strong critical thinking and problem-solving skills.
Ability to build interpersonal relationships across diverse student, staff, and faculty groups.
Initiative, follow-through, and the ability to manage details in fast-paced environments.

Responsibilities

Assists in local and offsite class weekends and events, and serves as backup to Senior Academic Program Coordinators; includes close coordination and frequent communications with faculty, staff, caterers, custodial staff, hotels, travel providers, guest speakers and more.
Provides problem-solving and resource referrals for students.
Creates, maintains and distributes weekly program updates for students, student resources web pages, and ad hoc email announcements.
Triages email inquiries, proactively and independently researches matters, communicates information across multiple team members.
Supports program team in the execution of all class sessions and events, including but not limited to New Student Onboarding, Orientation, Student Organization activities and Graduation.
Builds and maintains relationships with faculty, students, cross-functional team members and internal/external vendors.
Advises MBA student organizations on community building initiatives, liaise on University policies, procedures, and resources, and manages budget allocation.
Provides feedback on current processes and supports planning and implementation of process improvements
Creates, processes and maintains documents for all travel (including processing staff and faculty RTAs and travel reimbursements), and coordinates travel.
Maintains student listservs.
Maintains student and faculty rosters.
Provides ad hoc support to program leadership
Other functions as assigned.