Academic Counselor II

University of Mississippi-posted about 2 months ago
Full-time • Entry Level
Oxford, MS
1,001-5,000 employees
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The Academic Counselor II provides advanced academic support and guidance to undergraduate students in the School of Journalism and New Media, with a focus on expanded graduate advising and program support. The position coordinates academic counseling, assists with graduate admissions and recruitment, and helps plan and execute initiatives that strengthen graduate programs while supporting overall student success.

  • Coordinates the delivery of academic support services to students.
  • Provides academic counseling and direct support to students, including advising on degree requirements, course selection, program options, and academic planning.
  • Provides guidance and direction to subordinate academic counseling staff; may assign work to support/advising personnel.
  • Assists in developing and implementing policies and procedures related to academic support services.
  • Maintains up-to-date knowledge of admission requirements, degree requirements, curriculum changes, and related academic policies; ensures advising staff are informed of changes.
  • Tracks students' progress through the term/semester, monitors academic performance, and intervenes as needed for retention or remediation.
  • Prepares operational reports and data analyses, particularly regarding student progress and adverse trends.
  • Maintains accurate files and documentation related to academic support, office operations, and assigned projects.
  • Represents the University in orientations, events, or recruitment settings and responds to inquiries regarding academic advising.
  • Performs related duties as assigned.
  • Receives, processes and responds to academic inquiries according to established policies and procedures.
  • Serves as a main point of contact for students providing basic organizational information about educational options, academic requirements and institutional resources and addressing their needs.
  • Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources.
  • Maintains confidentiality and accurate student records according to program policies.
  • Bachelor's Degree
  • An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.
  • Two (2) years of experience performing duties related to academic counseling or student support services.
  • Strong organizational and communication skills with the ability to manage multiple priorities in a dynamic academic environment.
  • Experience with degree audits and degree finalizations
  • Experience working with graduate-level programs and students.
  • Strong organizational and communication skills, with the ability to handle multiple priorities in a fast-paced academic environment.
  • Adapting to change
  • Acting decisively
  • Accepting responsibility
  • Pursuing self-development
  • Leveraging opportunities
  • Interacting across levels and with diverse stakeholder
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