Academic Coordinator, High School Study Abroad

CIEE Inc

3h•Remote

About The Position

Reporting to the Senior Manager, Curriculum and Training on the High School Outbound (HSOB) team, this role focuses on supporting academic components and initiatives for CIEE’s Global Navigator High School Summer Abroad (HSSA) programs through the development and revision of curricular and training materials, improving operational efficiencies, and ensuring that program quality and outcomes are consistent across programs. This individual supports CIEE staff around the world as they put academic plans into action for our 3- to 4-week HSSA and HSA semester-length programs for U.S. high school students exploring new languages, cultures, and subjects around the world. The person in this role should be extremely detail-oriented, excel at managing multiple projects, and be passionate about maximizing student learning and ensuring program quality. Limited travel may be required for this role (approximately 1–2 trips per year), and you may be asked to take our emergency cell phone to provide 24/7 support to participants and parents for up to one week per year.

Requirements

Bachelor's degree required.
Exceptional eye for detail.
Strong proficiency with Microsoft Office required (particularly Word, Excel, and PowerPoint).
Strong proficiency with Google Suite required (particularly Google Drive, Google Slides, and Google Docs).
Willingness and ability to learn new systems fast.
Ability to manage multiple projects simultaneously to achieve goals and meet deadlines required.

Nice To Haves

Data analysis skills for research strongly preferred.
Experience working in an LMS (e.g., Canvas) strongly preferred.
High school teaching (or education-related) experience preferred.
Intercultural skills preferred.
A minimum of 1-4 years of relevant experience.
Readiness to grow and develop yourself, our client group, and our Company.
Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture

Responsibilities

Provide ongoing administrative support related to academics
Assist with the revision of syllabi and program calendars for HSSA programs.
Manage and update database with instructor contact information.
Review and revise academic/curricular materials (e.g., curricula, academic overview docs, supplemental components, assessment rubrics, etc.)
Migrate, organize, and store course materials in Google Drive and Microsoft Teams
Help build out and administer online courses in Canvas, CIEE’s LMS, for students, instructors, and staff, populate with resources, etc.
Manage enrollments of instructors, students, and staff in online Canvas courses.
Create, duplicate and revise Canvas shells
Assist with the annual revision of the student “Know Before You Go” pre-departure course, Program Leader training, and instructor training courses in Canvas.
Evaluate and synthesize findings from pre- and post-program student self-assessment results.
Provide pre-program and on-program support to international staff by promptly responding to inquiries and requests via email.
Provide technical support on Zoom and MS Teams presentations (e.g., breakout rooms, set-up, etc.) for live instructor training, internal trainings, etc.
Occasionally deliver brief, informative presentations to internal and/or external audience

Benefits

Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).