Academic and Career Navigator

Agilitas•Syracuse, NY

54d•$26 - $30•Onsite

About The Position

ERIE21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne’s premier workforce development program. Funded by various public and private entities, ERIE21 addresses our region’s twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood. With a record of success in the technology and innovation sector, ERIE21 is expanding and adapting to meet Central New York’s growing workforce needs, which includes the incorporation of healthcare workforce development pathways, starting with Le Moyne’s Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. HARC’s mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US. The Academic & Career Navigator provides individualized academic and career guidance to International Medical Graduates (IMGs) pursuing healthcare pathways. This role supports participants in developing educational and professional plans, connecting them with relevant community resources, wraparound services, training, internships, and employment opportunities. The Navigator also collaborates with internal and external partners to ensure alignment between student goals and workforce needs. Additionally, the position leads program outreach, tracks student progress, and contributes to continuous improvement of support services and resources. This full-time position requires in-person work and occasionally being present for Saturday or evening learning sessions, or special events. This position is funded by external sources and is contingent on the continued receival of these funds.

Requirements

Bachelors Degree in education, social work, healthcare administration, law, or a related field, Master’s degree preferred
Bi-multilingual proficiency in spoken and written English and an additional language.
2+ years of experience in case management, workforce development, or educational counseling, preferably in healthcare-related programs.
Supervisory experience, with a proven ability to lead and develop a team.
Strong knowledge of licensing and credentialing processes for internationally trained healthcare professionals (preferred).
Excellent communication, problem-solving, and program development skills.
Exceptional organizational skills and attention to detail.
Outstanding verbal and written communication skills.
Ability to build and maintain strategic partnerships with community organizations and stakeholders.
Ability to interact with a variety of personalities professionally.
Ability to work professionally and ethically within a multicultural setting, including maintaining confidentiality and privacy of persons, documents, data, and communication
Willingness to work a flexible schedule, including evenings and one to two Saturdays a month.

Responsibilities

Collaborate with the Program Manager to lead academic & career navigation efforts & to ensure consistent and effective service delivery
Train, mentor, and support Academic & Career Navigators in best practices for educational & career counseling and case management.
Conduct bi/weekly meetings to discuss participant progress, challenges, and strategic solutions.
Provide high-level academic & career navigation services, developing individualized career and licensure plans for IMGss enrolled in the HARC.
Assist participants in navigating credentialing, certification, and employment pathways.
Conduct participant eligibility screenings, intake assessments, and progress evaluations.
Ensure participants receive targeted support through academic guidance, career readiness training, mentorship, and referrals to community resources as needed
Maintain and oversee detailed participant records, tracking progress and identifying areas for intervention.
Design, develop, and implement innovative programs and initiatives that support student success and workforce readiness for IMGs in healthcare fields.
Lead the development and refinement of participant support strategies to improve participant outcomes.
Collaborate with colleagues to identify gaps in participant support services and recommend enhancements.
Collaborate with the Program Manager and ERIE21 Program Director to develop program policies, standard operating procedures, and evaluation metrics.
Ensure programs and services to align with ERIE21/HARC’s mission, objectives, and compliance requirements.
Establish and maintain partnerships with community organizations to expand participant support networks.
Represent ERIE21/HARC at conferences, networking events, and professional development forums as needed.
Oversee participant data collection, ensuring accuracy and consistency across case management staff.
Analyze program data to assess effectiveness, identify trends, and drive continuous improvement.
Generate data for grant proposals and reports and participate in the grant writing demonstrating program impact.
Attend and participate in meetings and events as requested by Program Manager and/or ERIE21 Program Director
Facilitate a bi-weekly meeting of the academic & career navigation team to provide updates, address challenges, celebrate wins & share best practices.
Complete regular performance assessments
Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.
Demonstrates excellent work attendance, reliability and work ethic.
Attends and actively participates in required meetings and training sessions.
Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
Must complete all required federal, state, institution and department trainings.
Engages in a planned program of professional development.
Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
Performs a variety of related duties as assigned.

Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded)
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package
35 hour work week