The Academic Affairs Specialist I supports the Office of Academic Affairs by collecting, managing, and analyzing academic information; conducting audits; overseeing exam proctoring and tutoring operations; ensuring academic compliance; and providing high-quality service to students, faculty, staff, and administrators. The specialist also assists academic committees, maintains academic records and calendars, interprets academic policies, and collaborates with multiple campus offices. Essential Functions Provides exam support, manages COVID protocol procedures, and serves as a Zoom proctor, following up with students and faculty to arrange accommodations and makeup exams. Serves as a liaison to Student Services for Disabilities ( SSD ) and collaborates with faculty and the SSD Director to ensure compliance with Section 504 of the Rehabilitation Act of 1973. Manages all aspects of exam proctoring, including creating seating charts, coordinating proctoring instructions with faculty, and arranging makeup exam scheduling and proctor coverage. Provides ExamSoft support and troubleshooting for faculty and staff. Conducts syllabi compliance audits in Canvas and the Provost’s Syllabi Repository and maintains a complete list of course syllabi distributed each term. Analyzes academic records to determine each student’s academic status and prepares reports summarizing academic standing. Assists with academic audits by reviewing student registration and academic information, analyzing records for PharmD degree certification, confirming course articulations and academic verifications, and auditing commencement lists in coordination with the Marketing Department and Registrar’s Office. Manages and prepares student verification letters in collaboration with the Associate Dean for Academic Affairs. Collaborates with the Program Manager for Academic Affairs and Enrollment and other OAA staff to provide data and identify longitudinal trends for student cohorts. Manages the Rho Chi Tutoring Program by creating EPAFs, verifying timesheets, and overseeing tutor operations. Provides staff support for academic committees, including the Assessment and Curriculum Committees. Serves as the budget manager for the Office of Academic Affairs. Maintains non-academic calendars within the unit and coordinates facility scheduling for non-academic meetings and events using EMS . Collects academic and related data from systems such as Banner and OnBase, resolves deficiencies, and requests updates or additional information as needed. Serves as a point of contact for students and provides guidance on academic policies and procedures while directing them to appropriate resources. Communicates academic policy information to faculty and staff regarding petitions, registration, overrides, and processes within the learning management system and SharePoint. Cross-trains to support other office functions and provides primary or backup support as needed. Coordinates and tracks faculty development events. Performs other duties as assigned or requested. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.