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The Academic Advisor/Senior Academic Advisor position at UMass Amherst's College of Engineering involves providing comprehensive academic advising to a diverse student population. This role focuses on supporting students in various majors, including first-year, transfer, and at-risk students, ensuring they receive high-quality academic services. The position requires collaboration with other advising personnel and utilizes technology for academic records management. The Senior Academic Advisor will handle more complex issues and may assist in training new advisors.