Academic Advisor

Pepperdine University • Los Angeles, CA

431d • $50,378 - $55,994

About The Position

The Academic Advisor position at Pepperdine University is designed to support the academic progress, retention, and successful program completion of students enrolled in part-time and online programs at the Graziadio Business School. The role involves advising students on academic requirements, facilitating enrollment processes, and enhancing community engagement among students and faculty. The advisor will work closely with various departments to ensure a seamless experience for students and uphold the university's mission.

Requirements

• Bachelor's degree; familiarity with college/university environment.
• Knowledge of basic counseling/helping techniques applicable to educational settings.
• Prior experience (2 or more years) as an academic advisor/counselor or similar role.
• Strong interpersonal skills and service orientation.
• High capacity for collaborating in a team environment.
• Possess strategies for conflict de-escalation and resolution.
• Ability to quickly and accurately assess situations and communicate them clearly to others.
• Flexibility in work schedule, including some evening/weekend hours.
• Competency with standard business equipment and software (Microsoft Office, Google-based tools).

Nice To Haves

• Master's degree in Education, Counseling, Human Development, or related areas.
• Experience working with non-traditional students (working adults) pursuing professional degrees.
• Experience creating and providing academic support resources.
• Knowledge of principles and practices related to academic program operations.
• Understanding of cross-departmental interdependencies within an academic environment.
• Familiarity with student information systems, such as PeopleSoft.

Responsibilities

• Maintain an advisement caseload of students enrolled in various part-time and online programs.
• Provide guidance on academic requirements, procedures, policies, and deadlines.
• Serve as the primary student contact point for designated graduate campus(es) on academic and administrative matters.
• Regularly monitor and update student academic status using university databases.
• Develop and implement activities to promote engagement and community-building among students, faculty, and staff.
• Maintain ongoing communication with the Offices of Recruitment and Admission to facilitate the matriculation process.
• Document communication/interactions with students and provide updates as requested.
• Assist in the investigation and resolution of student issues by obtaining information and engaging stakeholders.
• Assist in the planning and execution of departmental/school events.

Benefits

• Competitive pay range of $24.22 - $26.92 per hour.
• Robust and highly competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: Bachelor's degree