Academic Advisor

University of North Carolina Wilmington • Wilmington, NC

354d

About The Position

As part of the College of Science and Engineering (CSE) Dean's Office Academic Resource Center (ARC), this position provides services that include advising and assisting students in making decisions about majors and careers. The Academic Advisor supports approximately 250-350 new and returning students in support of the College's strategic goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and major declaration. This position advises on course selections appropriate to the student's academic goals, monitors academic performance, assists in timely declaration of a major or pre-major, maintains advising files, and supports students during academic and personal difficulty and making appropriate referrals as needed. The Academic Advisor identifies problems requiring intervention and assists with strategies for academic recovery as needed. Working with other faculty and staff, the Academic Advisor provides support to help position students for success during and after their time at UNCW. Advisors work with students from diverse populations with different strengths and needs. The Academic Advisor will develop a detailed understanding of student-related policies and advising best practices in order to provide individualized support for students. The Academic Advisor will use a holistic approach to address student needs by establishing strong relationships with students to guide them in exploring areas of study and resources necessary to be successful. In addition to managing a caseload, the Academic Advisor will also serve on taskforces, work with other university departments, and execute events to meet the needs of relevant student populations. Academic Advisors participate in orientation sessions and provide accurate academic information to support students as they make enrollment and curricular decisions. This position will report to an Academic Advising Coordinator or the Director of Academic Advising. This position relies heavily on effective communication via phone, video conference, email, and in-person; therefore, the Academic Advisor needs to be an excellent communicator, self-starter, quick learner, and able to work in a collaborative environment.

Requirements

• Master's degree in a related field.
• Experience with various advising and software applications, learning platforms, and technology-based delivery systems, including Microsoft Office Suite.
• Strong communication, interpersonal, and organizational skills.
• Demonstrated ability to attend to details with a high degree of accuracy.

Nice To Haves

• Experience in an academic advising setting in a university environment.
• Proven track record for effective advising, coaching, and communication skills within a diverse student population.
• Knowledge of best practices and theoretical foundations in adult learning, student development, counseling, and advising.
• Knowledge of relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.
• Experience with and commitment to working with students from diverse backgrounds.

Responsibilities

• Advise and assist students in making decisions about majors and careers.
• Support approximately 250-350 new and returning students.
• Advise on course selections appropriate to the student's academic goals.
• Monitor academic performance and assist in timely declaration of a major or pre-major.
• Maintain advising files and support students during academic and personal difficulties.
• Identify problems requiring intervention and assist with strategies for academic recovery.
• Develop a detailed understanding of student-related policies and advising best practices.
• Establish strong relationships with students to guide them in exploring areas of study.
• Serve on taskforces and work with other university departments.
• Participate in orientation sessions and provide accurate academic information.

Benefits

• Comprehensive benefits package including dental, vision, and health insurance.
• Tuition waiver program covering the cost of tuition and fees for up to three courses per academic year.
• Free membership to the Campus Recreation Center.
• Paid holidays, community service leave, vacation, and sick leave accrual.
• Training and development programs through the Dare to Learn Academy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees