Academic Advisor

University of Arkansas System • Fayetteville, NC

1d

About The Position

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. The Academic Advisor will provide direct assistance for the Bumpers College Waldrip Student Center. The advisor will be required to utilize Workday and EAB retention tools to advise, track students, schedule appointments, document student meetings, and process student communications in a timely and efficient manner. The advisor will work to ensure student completion, retention, and semester-by-semester registration for all students and will provide high quality student-focused interactions with a 400-student caseload. Specific counseling, management, and additional outreach will be required for probationary and at-risk students, as identified by the Waldrip Student Center. The Academic Advisor will collaborate with college partners to gain a clear understanding of curriculum and career opportunities related to each discipline. The advisor will participate in advising team meetings and all college/university training events, New Student Orientation, as well as have the opportunity to teach UNIV 10051 University Perspectives. The advisor will collaborate with other Student Services personnel to ensure an understanding and continuous delivery of recruitment, scholarships, student records, career development, and other services promoting student success. Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor’s degree from an accredited institution
• At least two years’ experience in a higher education setting advising, counseling, or academic coaching
• Experience with Microsoft Office
• Knowledge of student development theory
• Excellent written and oral communication skills
• Proficient skills in Microsoft Office Suite
• Ability to provide excellent customer service in person and over the phone and through electronic communications
• Demonstrated organizational skills, including the ability to prioritize tasks, meet deadlines, and think creatively with strong attention to detail
• Ability to maintain a professional demeanor, workspace, and work discreetly with confidential records and information
• Ability to assess own professional development and identify desired areas of growth
• Demonstrated passion for working with students, parents, faculty, staff, and college administrators

Nice To Haves

• Bachelor’s degree in Agriculture, Human Environmental Science, Education or related field from an accredited institution
• Master’s degree in counseling, education, or related area from an accredited institution
• Competence and experience with Workday, PowerPoint, Peoplesoft, Blackboard, Microsoft Teams, and EAB retention tools
• Teaching experience in a higher education setting
• Background and experience in agriculture, human environmental sciences, or related field

Responsibilities

• Utilize Workday and EAB retention tools to advise, track students, schedule appointments, document student meetings, and process student communications in a timely and efficient manner.
• Ensure student completion, retention, and semester-by-semester registration for all students
• Provide high quality student-focused interactions with a 400-student caseload.
• Counsel, manage, and provide additional outreach for probationary and at-risk students, as identified by the Waldrip Student Center.
• Collaborate with college partners to gain a clear understanding of curriculum and career opportunities related to each discipline.
• Participate in advising team meetings and all college/university training events, New Student Orientation
• Teach UNIV 10051 University Perspectives.
• Collaborate with other Student Services personnel to ensure an understanding and continuous delivery of recruitment, scholarships, student records, career development, and other services promoting student success.
• Maintain collegial, harmonious working relationships with others.

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1-10 employees