Graduation Solutions-posted 3 days ago
Full-time • Mid Level
Hybrid • Gilbert, AZ

Basic Function The Academic Advisor will provide support to their roster of students in a manner that creates student successes and leads to graduates. This role is pivotal to each student's success and to the organization's broader success. The work performed by the Academic Advisor revolves around serving each student with the utmost of service, respect, and intentionality. Consistent and effective communication is needed to serve students. This position is a hybrid position. The Key Performance Indicator (KPI) for the Academic Advisor efficacy and successfulness is the credits earned rate (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster.

  • Track and assess student progress in completing the appropriate number of courses per month. Modify strategies and methods as needed to ensure success.
  • Provide students with the support needed to ensure they can work on their courses and achieve monthly progress towards graduation. Refer students to other departments and staff for ancillary services that are nonacademic.
  • Develop trusting relationships with students and their parents to create a bond between the student and the mentor that advances the student’s progress towards graduation. Document parent and student communication.
  • Establish and maintain student contact centered around student success. Provide guidance to students as they work through their courses and towards graduation. Refer students over to HUBs and other services as needed.
  • Create individualized student learning plans that clearly set forth the student’s path towards graduation. Update goals as needed and use goals as motivation for students to achieve the desired outcomes.
  • Perform other related duties as assigned.
  • Strong Communication
  • Technologically Savvy
  • Organized
  • Detail Oriented
  • Time Management
  • Prioritization
  • Customer Service
  • Integrity
  • Professionalism
  • Telephone Etiquette
  • Process Oriented
  • Collaboration
  • Degree: Bachelor’s degree is required.
  • You are required to obtain a Level 1 Fingerprint Clearance Card.
  • At least 3 years of experience in teaching or leadership.
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