Academic Advisor

Universities of Wisconsin • Madison, WI

1d • $50,000 • Hybrid

About The Position

CCAS seeks individuals who are interested in working with undecided and exploring students and demonstrate the ability to: -Foster and promote a welcoming environment and a community of belonging -Work effectively with a diverse community of students and staff -Share complex information in a clear and organized manner in both verbal and written forms -Connect well with others (students & families, faculty, staff) -Work effectively and collaborate as a member of a team This position will perform the following tasks: -Assists with training and mentoring of professional and student staff members -Develops and maintains firm knowledge of: academic degrees, majors, certificates and policies; campus support offices such as career advising, health services, financial aid, disability support services, academic and learning support. -Engages in learning about the lived experiences of range of marginalized populations -Leads or serves on CCAS and campus-wide committees and project teams, such as SOAR, Proactive Advising, Orientation This position is full-time, 100%. Ongoing/Renewable A remote work agreement will be supported after a period of onboarding. Remote work availability is provided as business needs allow, on average one day a week..

Requirements

• One year of relevant work experience, graduate education, or training
• Excellent interpersonal, customer service, communication (oral and written), and organizational skills

Nice To Haves

• Foster and promote a welcoming environment and a community of belonging
• Work effectively with a diverse community of students and staff
• Connect well with others (students & families, faculty, staff)
• Work effectively and collaborate as a member of a team

Responsibilities

• Participates in and supports broad advising operations of undeclared and exploring students within CCAS such as SOAR, staffing front desk on-call, serving as a member or lead of a residence hall team, and staffing other satellite locations
• Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
• Implements academic advising events such as workshops, panel discussions, and guest speakers
• Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Proactively engages students as needed
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• Receives, processes, and responds to academic inquiries according to established policies and procedures

Benefits

• This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level