Academic Advisor-Pathways

Midland College Portal•Midland, TX

About The Position

Pathways Advisors aid students with all admissions requirements and assist students in achieving their educational and career goals by providing academic and supportive advising. Essential Functions Initiate and maintain systematic and frequent contact with prospective and new students. Manage (track and monitor) a caseload of prospective and new students through the application process, registration, and graduation. Proactively follow up with applicants regarding outstanding documents required for registration. Advises students in specified academic and technical pathways resulting in certificates, transfer, and associate and bachelor degrees Advises students with course registration, drops, withdrawals, and effective student success strategies Provides career advising for students wanting to change pathways Assists in reassigning students to another advisor if academic/career plans alter Applies the Coaching techniques used by Midland College Pathways Advising Participates in professional development and a quality management program focused on growth Implements academic advising strategies (syllabus, degree plan, coaching) Interacts effectively with students of diverse socio-economic, ethnic and cultural backgrounds Monitors and tracks student plans and interactions by using notes in Zogotech or other specified software Knows and understands TSI regulations for guidance and placement Supports all student service areas including transfer/career related services and testing Assists with recruiting program activities in the Midland College community Maintains an accurate calendar with open appointments Responds within 48 hours to all Early Alert messages Serves as liaison between students, staff, faculty and administrators Provides referral services for students Assesses and coordinates advising appointments and services and streamlines processes Must be able to work evening hours, at minimum, two to three times per month and more during periods of high registration traffic Other duties as assigned

Requirements

Bachelor’s degree
Public relations/customer service experience
Computer literate
Knowledge of Microsoft Office software
Ability to advise students individually and in groups on complex student-related matters
Demonstrated interpersonal, communication and social skills
Ability to work independently and in a team
Ability to interact effectively and work collaboratively with various departments
Ability to manage multiple tasks and successfully meet deadlines
Ability to analyze complete situation accurately and adopt effective course of action
Ability to handle a fast-paced work environment with interruptions and detail-oriented tasks
Ability to research, learn, and accurately provide information to students on a variety of topics
Excellent oral communication, customer service, and public relations skills
Must possess a valid Texas Driver’s License, good driving record, and be insurable on Midland College’s insurance policy

Nice To Haves

Master’s degree
Understanding of TSI regulations
One or more years of experience in an educational setting

Responsibilities

Initiate and maintain systematic and frequent contact with prospective and new students.
Manage (track and monitor) a caseload of prospective and new students through the application process, registration, and graduation.
Proactively follow up with applicants regarding outstanding documents required for registration.
Advises students in specified academic and technical pathways resulting in certificates, transfer, and associate and bachelor degrees
Advises students with course registration, drops, withdrawals, and effective student success strategies
Provides career advising for students wanting to change pathways
Assists in reassigning students to another advisor if academic/career plans alter
Applies the Coaching techniques used by Midland College Pathways Advising
Participates in professional development and a quality management program focused on growth
Implements academic advising strategies (syllabus, degree plan, coaching)
Interacts effectively with students of diverse socio-economic, ethnic and cultural backgrounds
Monitors and tracks student plans and interactions by using notes in Zogotech or other specified software
Knows and understands TSI regulations for guidance and placement
Supports all student service areas including transfer/career related services and testing
Assists with recruiting program activities in the Midland College community
Maintains an accurate calendar with open appointments
Responds within 48 hours to all Early Alert messages
Serves as liaison between students, staff, faculty and administrators
Provides referral services for students
Assesses and coordinates advising appointments and services and streamlines processes
Must be able to work evening hours, at minimum, two to three times per month and more during periods of high registration traffic
Other duties as assigned