Academic Advisor II

Iowa State University • Ames, IA

2d

About The Position

The Undergraduate Student Services Office within the Ivy College of Business at Iowa State University is accepting applications for an Academic Advisor II who will work closely with individual students and small groups to assist in their completion of degree requirements. Duties include assisting with recruitment and retention programs for first year and transfer students; leading orientation class(es); providing administrative support to the Undergraduate Student Services Office as well as to the students and faculty in the Ivy College of Business; and assisting in the administration of academic policies and curricular standards. The successful candidate will have strong interpersonal skills along with an understanding of relevant issues and concerns of students, the ability to communicate professionally in multiple formats (written, virtual, etc.), and possess strong computer skills to navigate and utilize student information systems. The candidate should also possess knowledge of student development, the ability to solve problems and resolve conflicts, and interact and work collegially within a team and with groups of individuals in roles within Ivy and across campus. All staff are expected to maintain the highest standards of integrity and ethics.

Requirements

• Bachelor’s degree and 2 years of related experience
• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
• Immigration sponsorship is not available for this position.

Nice To Haves

• Master’s degree in a related or supporting field such as Education, Human Services, Student Services, Educational Leadership, or Social Work — fields focused on guiding and assisting people in finding resources and working through processes
• Experience in Academic Advising at an institution of higher learning
• Experience that demonstrates knowledge of student information/academic requirement (degree audit) systems
• Familiarity with university administrative processes, including student registration, processing forms, assisting students through procedures, and using systems such as Workday or similar student information platforms
• Experience in classroom teaching, ideally middle/high school level or higher

Responsibilities

• Advises 350-400 business students concerning degree planning, academic support services, academic policy issues, graduation requirements, degree certification, degree auditing, etc.
• Assists students in making personal education decisions and meeting graduation requirements including course selections.
• Guides and refers students to appropriate resources such as counseling, academic success, financial aid, etc.
• Interprets academic policies and procedures to support student success.
• Teaches orientation courses supporting learning community programming.
• Participates in orientation and other related academic events and programs.
• Assists with student recruitment and retention programs.
• Provides administrative support to the Undergraduate Student Services Office and Ivy students and faculty.
• Participates actively in the activities and events of the Ivy College of Business.

Benefits

• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level