Academic Advisor 4-Retention Coordinator

Arizona State University•Tempe, AZ

11d•$58,000 - $63,500

About The Position

The School of Electrical, Computer and Energy Engineering (ECEE) at Arizona State University is seeking a dedicated Academic Success Retention Coordinator focused on undergraduate student retention. This position plays a key role in supporting student success through academic advising, retention initiatives, and coordination of ASU 101-EEE courses. The coordinator will serve as the unit’s expert on retention strategies, systems, and processes, and will report to the Tempe campus advising manager. All candidates needed to apply before 11:59 PM Arizona time on the day prior to the posted End Dat Position Salary Range: $58,000 -$63,500

Requirements

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Experience building and modifying Canvas shells
Experience giving presentations or leading first year success classes
Experience advising undergraduate students from diverse backgrounds
Experience advising students in STEM majors
Experience running reports and using data to make informed decisions regarding student outreach and retention
Experience working with at risk student populations
Experience collaborating with a diverse constituency of faculty, staff, and students
Experience with Salesforce case management

Responsibilities

Provide individualized and group advising to ECEE undergraduate students via in-person, phone, email, and video conferencing.
Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.
Communicate university, college, and school policies and procedures clearly to students.
Utilize advising tools and software to monitor progress and support student success.
Collaborate with academic departments and student services across ASU to ensure comprehensive support.
Maintain accurate and timely student records and communications.
Identify students at risk of leaving the major or college and develop targeted outreach strategies.
Analyze retention data using university systems such as Analytics and Salesforce.
Partner with the Associate Director in Academic and Student Affairs (ASA) to design and implement retention campaigns and follow-up plans.
Train advisors on retention systems, tools, and best practices.
Develop transition advising strategies to support students changing majors or transferring into/out of ECEE.
Ensure sufficient ASU 101 sections are offered each semester to serve all first-year students and recruit faculty and student leaders for each class.
Facilitate communication of ECEE-specific initiatives, events, and resources to instructors and section leaders.
Collaborate with faculty and advisors to annually update and enhance the ASU 101 curriculum based on ASA guidelines.
Organize and lead annual training session for ASU 101 faculty and staff.