Academic Advisor 2

Arizona State University • Tempe, AZ

111d • $48,600 - $57,900

About The Position

The School of Electrical, Computer and Energy Engineering (ECEE) at Arizona State University is seeking a dedicated Academic Success Coordinator focused on undergraduate student retention. This position plays a key role in supporting student success through academic advising, retention initiatives, and coordination of ASU 101-EEE courses. The coordinator will serve as the unit’s expert on retention strategies, systems, and processes, and will report to the Tempe campus advising manager.

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

• Experience building and modifying Canvas shells.
• Experience giving presentations or leading first year success classes.
• Experience advising undergraduate students from diverse backgrounds.
• Experience advising students in STEM majors.
• Experience running reports and using data to make informed decisions regarding student outreach and retention.
• Experience working with at risk student populations.
• Experience collaborating with a diverse constituency of faculty, staff, and students.
• Experience with Salesforce case management.

Responsibilities

• Provide individualized and group advising to ECEE undergraduate students via in-person, phone, email, and video conferencing.
• Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.
• Communicate university, college, and school policies and procedures clearly to students.
• Utilize advising tools and software to monitor progress and support student success.
• Collaborate with academic departments and student services across ASU to ensure comprehensive support.
• Maintain accurate and timely student records and communications.
• Identify students at risk of leaving the major or college and develop targeted outreach strategies.
• Analyze retention data using university systems such as Analytics and Salesforce.
• Partner with the Associate Director in Academic and Student Affairs (ASA) to design and implement retention campaigns and follow-up plans.
• Train advisors on retention systems, tools, and best practices.
• Develop transition advising strategies to support students changing majors or transferring into/out of ECEE.
• Ensure sufficient ASU 101 sections are offered each semester to serve all first-year students and recruit faculty and student leaders for each class.
• Facilitate communication of ECEE-specific initiatives, events, and resources to instructors and section leaders.
• Collaborate with faculty and advisors to annually update and enhance the ASU 101 curriculum based on ASA guidelines.
• Organize and lead annual training session for ASU 101 faculty and staff.

Benefits

• Health, dental and vision insurance plans.
• ASU/UA/NAU tuition reduction for the employee and qualified family members.
• Life insurance and disability programs.
• Sick leave and holidays.
• State and optional retirement plans.
• Access to ASU recreation and cultural activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree