Academic Advising Navigator (PT)

Passaic County Community College • Paterson, NJ

46d • $22

About The Position

We are seeking an Academic Advising Navigator who will support the Center for Student Success with retention and student degree completion efforts. The Academic Advising Navigator will respond to inquiries from students, faculty, and other campus administrators; maintain standards of confidentiality and privacy in accordance with the College, FERPA, student records, and any other protected documentation. Other tasks include updating program materials, managing calendars, scheduling meetings and events, preparing, and maintaining meeting minutes. This position reports to the Assistant Dean of Advisement. This is a part-time, hourly position.

Requirements

• Bachelor's Degree in related area preferred.
• Ability to work effectively in a multi-ethnic, multi-cultural environment.
• Excellent customer service and support-oriented approaches to interaction.
• Ability to work effectively and collaboratively in a fast-paced, highly dynamic, team environment.
• Ability to travel to additional PCCC locations.
• Evening and weekend hours may be required.

Responsibilities

• Greet visitors, answer, and route phone calls to serve the needs of students, academic advising staff, and faculty; maintain and organize college resource fliers; assist with maintaining office supplies and equipment including inventory, distribution, and requisitions.
• Assist with student registration; provide information to students regarding scheduling and advising; and assists students to find appropriate resources at the college.
• Train students on how to navigate the student portal and other PCCC IT resources.
• Provide outreach to students using email, phone, video, or in-person meetings.
• Use relevant college resources and refer students to services based on individual student needs.
• Work with the academic advising staff to promote guidelines and information on academic programs; refer students to an academic advisor when they deviate from an established academic plan.
• Support recruiting, enrollment, and retention events; facilitate Academic Advising workshops.
• Perform other related duties, as assigned.

Benefits

• New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.)
• Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
• Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
• NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 251-500 employees