Academic Administrator II

University of Rochester

90d • $51,810 - $72,534

About The Position

The University of Rochester is seeking a dedicated individual to serve as the primary liaison and academic affairs strategic planning lead between SMD GEPA senior leadership, SMD’s thirty-seven graduate programs, and various University offices. This role is crucial for interpreting and advising on policies and procedures, performance management of graduate students, oversight of policy compliance, and related student services. The position ensures the smooth operation of SMD graduate programs and supports student success, contributing significantly to the academic and administrative effectiveness of the University.

Requirements

• Bachelor’s degree required.
• 3-5 years of related experience, preferably in higher education.
• Exceptional customer service, interpersonal, and communication skills.
• Ability to manage multiple competing tasks and priorities.
• High level of independence and accountability.
• Strong organizational skills and willingness to work as a team player.
• Proficiency in Microsoft Office (Outlook, Word, Access, Excel).

Nice To Haves

• Workday and SharePoint knowledge desirable.

Responsibilities

• Serve as primary SMD academic point of contact for University student affairs offices and graduate programs.
• Coordinate across and triage to University offices, SMD GEPA, and graduate programs as appropriate.
• Interpret and advise on University and SMD policy and procedure related to academic affairs.
• Advise GEPA senior leadership, graduate programs, and graduate students regarding implications of changing academic status.
• Represent SMD GEPA on university committees.
• Develop long and short-term strategic plans related to key responsibilities.
• Manage all aspects of policy and procedure related to performance management of graduate students.
• Monitor grades below B- and issue academic warning and academic probation letters.
• Create and maintain SMD approval processes for academic actions.
• Serve as senior leadership delegate for academic affairs’ approval requirements.
• Direct course and program proposal processes.
• Audit and require that programs update faculty advisor assignments in UR Student.
• Direct the qualifying exam process and various access-related services.
• Ensure timely collection of SMD-specific completion paperwork from graduating students.

Benefits

• Health insurance
• Dental insurance
• 401k
• Paid holidays
• Tuition reimbursement
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees