Academic Administrative Assistant

APSU Career Site•Clarksville, TN

About The Position

This non-exempt staff position reports to and assists the Chair in an academic department by insuring all aspects of the department run smoothly, providing general organizational skills, implementing time saving strategies for recurring deadlines and insuring the most current, accurate information is available to the Chair. This position is often the first point of contact for students and recruits. Under the Chair’s discretion, this position may assist faculty who are assigned specific tasks.

Requirements

Basic understanding of URL’s, browsers, and content management systems.
Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and Elusion Banner.
Ability to communicate effectively and appropriately.
Ability to maintain confidentiality of records and information.
Ability to interact in an effective and appropriate manner with diverse populations, the University community, and the public.
Ability to detect and correct grammatical and spelling errors in written correspondence.
Ability to handle multiple tasks simultaneously.
High school graduate or equivalent.
Previous office experience.
A background check will be required of the successful applicant.

Responsibilities

Greet visitors and assist as necessary, answer incoming calls and emails, respond to inquiries or transfer calls to the appropriate person. Pick up and distribution of mail and packages.
Process requisitions, payment authorizations, purchase supplies for the office, classrooms, labs/studio/building or other needs as arise in the department. Complete textbook requisitions for the bookstore each semester.
Prepare payroll forms both paper & electronic, complete student hiring forms, temporary hiring documents, faculty hiring documents, and interview arrangements.
Process travel authorizations, travel claims, study abroad documents, purchase airline tickets, make hotel reservations, reserve cars, process conference registrations, request and distribute funds in advance for faculty, students, and Chair.
Assist Chair with scholarship awards, department awards, college awards, scheduling student seminars, arranging for speakers, recruitment events and letters, alumni events and letters. Maintain files for office, student evaluations, work orders, key requests, and swipe card access. Maintain a department calendar.
Provide support for office equipment. Maintain departmental web page. May be asked by Chair to assist faculty member assigned to oversee computer labs in the department.
Utilizing Chair guidelines, enter permits, assign advisors, workload (TLC) changes, class schedule entry, review and correct bulletins. Supervise and assign work to scholarship and work study students. May be asked to proctor a major field test or exam.
Monitor class room usage, DFW, enrollment, RTP document signatures, curriculum proposals, TLC , and other department specific reports.
Assist the Chair in monitoring budgets to include monthly reconciliation with Banner.
Complete Dual-service contracts, personal service agreements, and other standard contracts for the Chair’s review and signature.
Perform other related duties as assigned.