Absence Management Coordinator l 10370 WC \u0026 LOA Administration

About the position

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal! The Absence Management Coordinator directly supports the Absence Management team with day-to-day priorities and deliverables. This role is responsible for tracking daily deliverable completion for the team and providing status reports, acting as the point person for all walk-in questions or concerns, handling legal record requests, and preparing for meetings and training.

Responsibilities

• Perform claim, leave and accommodation reporting as directed. Data must be accurate, complete and timely. Analysis of data may be required.
• Open and date stamp mail for department daily. Scan all items as appropriate. Forward key correspondence to assigned Specialists as appropriate. Process all record requests and subpoenas.
• Initial point person for all department walk-ins at assigned campus. Answer questions, document complaints or requests, work with assigned Specialist or Director as applicable and maintain documentation of all issues needing resolution.
• Engage employees and guests with a positive professional demeanor at all times.
• Monitor department fax and email for newly received medical notes and updates.
• Coordinate Program Interrupt leaves of absence, initiating off work time in HRIS, sending confirmation letter to participants, tracking RTW and processing return dates in HRIS.
• Maintain master LOA file and accrual utilization elections for submission bi-weekly to Payroll team.
• Support employee or participant drug tests.
• Support team in completing EDD SDI and Unum STD insurance form completion as needed.
• Maintain weekly team list of all agreed upon action items. Follow up with team on urgent items.
• Support all labor law posting WC updates and MPN changes.
• Support Annual Health Fair with planning/preparation and event participation.
• Support Director with projects or research as needed.
• Perform other duties and tasks as assigned.

Requirements

• 1-3 years of Human Resources experience, recruitment experience preferred.
• Associate's degree or equivalent from two-year College or technical school preferred.
• Excellent communication and customer relations skills.
• Must be able to work with all levels of employees and general-public with extreme courtesy.
• Abilities to multi-task and highly organized.
• PC proficient and familiar with social media platforms.
• Non-profit experience preferred.
• Spanish / English bilingual preferred.