Job Objective: To provide comprehensive support to individuals with barriers to employment by providing personalized, on-the-job coaching and guidance. This role ensures participants successfully integrate into competitive community employment settings while fostering independence and long-term success. This position reports to the Senior Director of Mission Services who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Conduct comprehensive reviews and assessments of participant strengths, abilities, limitations, and employment barriers. Coordinate and actively engage in discovery activities to identify vocational interests and opportunities. Support participants during job site orientation and assist with completion of all required documentation. Accurately document participant performance and workplace behaviors through detailed case notes. Prepare and submit weekly timesheets for participants involved in Situational Assessments and Work Experience programs. Advocate for participants and mediate employment-related concerns to promote successful job retention. Communicate participant needs and progress updates to the Ability First team for timely intervention and support. Maintain professionalism and deliver high-quality services in all interactions. Ensure compliance with funding requirements by providing accurate billing information to Case Managers. Other duties as assigned by supervisor.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED